FAQs

FIRST TIMERS

What type of yoga do you offer?

We offer a unique combination of vinyasa and katonah-inspired yoga. Vinyasa Yoga is a dynamic practice linking movement to the breath with seamless transitions between poses. Katonah Yoga was developed by Nevine Michaan over 40+ years and incorporates classical Hatha yoga with Taoist theory, sacred geometry, magic, mythology, metaphor and imagination in a practical framework designed to potentiate personal and communal well-being. Framing the practice, maps of time and personal space are defined and refined. Themes using asana as origami, manipulating form for function, and developing a sense of personal measures are incorporated in Katonah Yoga practices. Katonah Yoga is organised around three principles of esoteric dialogue: all polarities are mediated by trinity; the universe has pattern, pattern implies intelligence; by virtue of repetition there is potential for insight.

You can find out more about our different class types here.

What's your cycle class like?

Our Cycle classes are high intensity, low impact and not normal. Riding to the beat of the music, you will build stamina, strength, endurance and resilience by going through a blend of mid-bar runs, intervals, heavy hills and choreo bombs.

What's breathwork?

Our favourite practice. Find a comfortable seat, close your eyes, and allow these Katonah Yoga inspired pranayama techniques and visualisations to plug yourself into the universe and find your centre. You will learn to manipulate and control the breath to aerate, ventilate and clear out any stagnant energy left in the body, leaving you feeling energised, buoyant and well adjusted.

Do you offer a free trial?

Our intro offer is where you want to start - 3 credits valid on any online classes, live or on-demand, for £20. A great place for you to start and get a taste of what we do.

We offer a 7-day free trial on our on-demand membership, ALLEZ TV. It includes unlimited access to 1,000+ cycle, yoga and breathwork classes on-demand, bi-weekly drop and a weekly training program.

We also have a few complimentary classes available in our library, look for our TEST THE WATER category.

I am new to all this, is ALLEZ for me?

We cater to all levels and abilities. Whether you've been training for years or just getting started, there'll always be options for you to take. You'll be part of an incredibly supportive team and our coaches will help you overcome, nurture and evolve.

If you're here, reading this, we want you in!

What's a good class to start with?

We believe in immersivity and the transformative power of community so encourage any new comers to start with one of our challenges - Le Ritual or Level Up, depending on whether you're into Yoga or Cycle.

More specifically - for Cycle, you can jump into any classes with your eyes closed (the bike will catch you!). For Yoga, we recommend Spring Clean or Chill Pill, especially to those who don't have a regular yoga practice. If you're looking to tone and strengthen on the mat, then Lit is the one.

What equipment do I need?

A yoga mat is all you need to attend our Yoga and Breathwork classes, or a beach towel when the sun is out to take your yoga to the park or the beach (aka, never for us, Londoners). We recommend having blocks, straps and a bolster on hand if you're planning on practicing regularly, but these can easily be substituted with objects from your everyday life - think blankets, cushions, bathrobe belts and your thickest book. Finally and if you're looking to level up your core strength in our Lit classes, grab a resistance band.

If you need some inspo, Marion's favourite brands are: Füro for mats, Studio Lietz and Manduka for bolsters and blocks, and Lululemon for straps.

For our Cycle classes, you'll need an indoor cycling bike, cleated shoes, hand-weights (2-6kg) and a hand towel. We love the SC1 & SC2 bikes from Stages, but keep in mind that you'll need to get the pedals changed to fit the cleats of your shoes. We also encourage you to get a thick mat with a good grip to place under the bike. A special tip from Marion - secure the bike with two heavy dumbbells at the front.

Last one - using an ethernet cable is a game changer, we definitely recommend investing if you're looking for crisp sound and images.

Can I join from anywhere in the world?

Yes! Our not normal energy knows no borders.

Can I train whilst pregnant?

Our breathwork classes are not suitable during pregnancy but as long as you've been riding or doing yoga, as relevant, pre-pregnancy, you are totally fine to train with us. We recommend you check with your doctor before and let your coach know you’re moving for two.

When it comes to post-baby, we'll be pumped to have you back training with us after your six week check-up with your doctor (or as applicable in your home country) and a tone of pelvic floor rehab (hello Elvie!). New mums are total inspos to us, we love having them part of our team and usually can't get enough of their littles ones!

Can I train with an injury?

All of our classes are low impact, meaning they're great for injury recovery. Clear it with your doctor first and let your coach know before the class starts - we can offer modifications to build you back up, LFG.

Do you have an app?

We're on mobile! Find us on the App Store or Google Play store for an elevated experience that will make your everyday ALLEZ-admin so much easier and quicker.

Key features include:

• booking into live classes in a second
• easy management of your upcoming bookings
• practicing offline by downloading your fav practices on the app
• leaving comment on the classes you take for the community

How can I help spread the ALLEZ love?

You can refer your friends using ALLEZ Collective, our referral program. Find your bespoke referral link or promo code on your account or in any of your booking confirmation emails and share it with your friends. They'll enjoy £5 off their ALLEZ INTRO pack (3 credits for £15) and you'll receive £5 off your next purchase or membership payment and yes, it is cumulative so the more friends you bring in, the less you'll spend on your next practice.

And if you love what we do, leaving a review goes a long way! You can do so on the Sutra app or via the feedback link you receive after your class. You can also buy our gift cards to bring along your non not normal friends!

Where can I find your rad playlists?
How do I get featured in La Rencontre avec in the newsletter?

Our favourite coffee break read! Drop us a line at info@allez.team and we'll be in touch.

BUY, DROP-IN AND MEMBERSHIPS

What options do I have for buying classes?

You can join our live classes by purchasing a £12 drop-in credit or one of our live memberships - ALLEZ MIX, SUPERCHARGE and ALLEZ ALL. Access to our on-demand library is included in all three memberships.

If you can't quite commit to a membership (yet) but want to set some fresh habits, you can purchase one of our ENERGY SHOT credit packs - valid on all live and on-demand practices.

For on-demand access only, we recommend our ALLEZ TV membership (monthly or annual payment available), which gives you unlimited access to our library. You can also get a 48-hour access to the on-demand class of your choice for £10 only.

What memberships do you offer?

We offer four memberships:

ALLEZ TV - Feed your mind. Get unlimited access to our on-demand library of over 1,000 classes including cycle, yoga and breathwork, £30 per month or £300 annual.

ALLEZ MIX - Stir things up. Get 10 live classes credits per month and unlimited cycle, yoga and breathwork on demand, £145 per month.

SUPERCHARGE - Breakthrough. Get 21 live classes credits per month and unlimited cycle, yoga and breathwork on demand, £185 per month.

ALLEZ ALL - Go all in. Experience what we do for ourselves and get unlimited cycle, yoga and breathwork live and on demand nad access to all Level Up and Le Ritual challenges, £265 per month.

What is the minimum term for memberships?

There is no minimum term for memberships, you can cancel at any time after your first payment.

How do I cancel my membership?

You can cancel your membership at any time from your account. Once logged in, simply go to the purchase tab, find your membership and hit the cancel button (after clicking on the three dots •••) - voilà !

How do I upgrade my membership?

To upgrade or change your membership, reach out at info@allez.team.

Can I freeze my membership?

You can freeze your membership once per 12-month period for the duration of your choice. Drop us a line at info@allez.team before your next billing date and we'll arrange this for you. 

Do you offer gift cards?

You can purchase gift cards straight from our BUY page, you'll find an option at the bottom of the page and you can choose the amount of your choice.

I'd like to arrange a private class, is it possible?

Definitely! To arrange a private class, hit us up at info@allez.team.

Do you offer corporate discounts or corporate booking options?

Yes! We love a team that works (out) together. If you want to share the ALLEZ energy with your colleagues, we'd love to hear from you - hit us up at info@allez.team to get all the DL when it comes to corporate offers and group bookings.

LIVE CLASSES

How do I book a class?

All classes can be booked directly from the website, just hit LIVE in the top left corner to access our full timetable of live classes. You can also book from our app on mobile and tablet, look for ALLEZ TEAM on the App Store or Google Play store.

You'll need to create an account and buy a drop-in credit or credit pack or have an active membership to secure your spot.

When does booking open for each week?

Classes are open for booking up to four weeks in advance, and sign up for live classes closes 15 minutes before the start of the class.

Can I sign up for a friend?

If you'd like to bring a friend along, you can book a second spot directly after booking into your class - there will be an option on the booking confirmation page.

Keep an eye on our schedule as we offer community classes from time to time - these are great opportunities to introduce your friends to what ALLEZ is all about and for them to experience the not normal energy.

How do I join the class I booked?

You'll receive a confirmation email with a Zoom link straight after booking your spot as well as a reminder email 30 minutes before class starts. The class link is also accessible directly from your account under Upcoming Bookings. Please note, class opens five minutes before the start.

Is there a cutoff time for joining the Live Session?

Entry to class is no longer guaranteed 15 minutes after its start.

What is your cancellation policy?

You can cancel your class at any point up to 2 hours before its start. Any cancellations made within the last two hours will be charged.

A 12-hour cancellation policy applies for in-person classes and workshops.

Please note, in-person events may have an extended cancellation window, please refer to your booking confirmation email for details of the class specific policy. 

Do I need to turn my camera on?

We strongly encourage you to do so but it's up to you! It makes a whole lot of a difference, helps with immersivity and accountability, and gives you the opportunity to get pointers and shout outs from your coach and inspire the team!

Will I receive a recording of the live after practice?

No, we only send out class recordings to members during the challenges - Level Up & Le Ritual - upon request. We upload 15+ new practices every two weeks, make sure you're subscribed to our newsletter to check out each drop.

COLLECTIONS

I don't have a membership, can I still access the classes in the on-demand library?

Yes! You can rent the class of your choice for 48 hours for £10 only. Just hit LIBRARY in the top left corner to access our full library. There is a Test The Water categories for anyone new to ALLEZ, then go through the classes in Our Top Picks and Top Rated categories!

Can I watch the class multiple times within the 48 hours?

There is no viewing limits for our library. You can watch a class as many times as you want during the rental period.

What classes are available in the Collections?

You can find a mix of all of our classes - from Yoga and Breathwork to Cycle, but also our past challenges, a yin deep dive, special classes and themed rides. We have categories and filters available to help you navigate the library and make sure you find a good match. You can filter based on the workout or class type, as well as duration and for yoga specifically, based on the area you want to work on.

Don't forget to save your favorite classes at the end of your practice, you can access these anytime in the filter "favorites".

How often do you drop new classes to the collections?

We drop 10+ new classes to our Collections bi-weekly - they're usually a mix of our favourite classes from the past couple of weeks.